Returns & Exchanges

At Triona Design, we want you to be completely satisfied with your purchase, which is why we offer a 28-day return policy for a full refund or exchange on all unworn items. Each piece of our authentic Irish tweed and knitwear is crafted with care, and we are committed to ensuring your shopping experience is seamless.

1

Initiate Your Return

Ensure your item is in its original condition with all tags attached, then contact our customer service team or visit our online portal to request a return authorization.

2

Pack Your Items

Securely place the items in their original packaging, including the completed returns form provided with your initial delivery to ensure your refund is processed correctly.

3

Ship to Donegal

Affix the return shipping label and send the package to our headquarters in Ardara, Co. Donegal; we recommend using a tracked service for your peace of mind.

4

Processing and Refund

Once our quality control team inspects the returned goods, we will process your refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing