Frequently Asked Questions
Everything you need to know about our Irish heritage collections and services.
Where are Triona Design products made?
Our signature tweed collections are designed and manufactured in our family-owned factory in Ardara, County Donegal, ensuring authentic Irish craftsmanship in every stitch.
Do you offer international shipping?
Yes, we ship our Irish heritage products worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.
How should I care for my wool and tweed garments?
We recommend professional dry cleaning for all our tweed jackets and coats. For smaller wool accessories, gentle hand washing in cool water with a wool-safe detergent is advised.
What is your return policy?
We offer a 30-day return policy for all unworn items with original tags attached. Please note that return shipping costs are the responsibility of the customer unless the item is faulty.
How do I ensure I choose the correct size?
Each product page features a detailed size guide. As our garments often have a tailored fit, we recommend comparing your measurements to our guide or contacting our support team for specific fit advice.
Are your materials sustainably sourced?
Sustainability is at the heart of our brand. We use 100% natural wool, which is a renewable and biodegradable fiber, sourced from reputable suppliers who prioritize animal welfare.